How long does delivery take to the USA?

We offer free express shipping to the USA on all orders $99 and above. Delivery is generally withi...

What is the contact number for FedEx?

FedEx contact numbers US: 1-800-463-3339 Australia: 61-13-26-10 Germany: +49 (0)6107-68-40-660 U...

Can I return an item bought online?

Yes, we are very happy to accept lenses back for return if they are sealed, in their original packag...

How can I take care of my contact lenses?

Continuous wear lenses and daily lenses don't usually require cleaning. Before you insert a contact...

How can I make a complaint?

We are sorry that you are unhappy and we are always available to help. You can reach us via email at...

Good hygiene is essential for keeping your eyes healthy and your contact lenses in good condition. ...

How long does it take to receive a refund?

Where a refund has been processed this will generally takes 3-5 working days to be received back to ...

Good hygiene is essential to keep your eyes healthy and contact lenses in good condition. Unfortunat...

How do I cancel an order?

You are able to cancel an order if this has not yet been processed and shipped. You can reach us 24/...

Why has my payment not gone through?

The most common reason for payments not being processed is that your bank doesn't allow internationa...